Terms of Service
By engaging in a session with me, Colin Howell, you acknowledge and agree to the following terms:
1. Nature of Services
I provide listening sessions as a professional listener. I am not a licensed therapist, counselor, or mental health professional. My role is to provide empathetic, confidential, and non-judgmental listening only.
2. No Therapy or Medical Advice
My sessions do not constitute therapy, counseling, or medical advice. They are not a substitute for professional psychological or medical care. If you are in crisis, experiencing significant mental health challenges, or need medical assistance, please seek immediate help from a qualified professional or emergency services.
3. No Guarantees of Outcome
While I strive to create a safe and supportive environment, I do not guarantee any specific outcomes from our sessions, including emotional healing, resolution of problems, or personal growth.
4. Confidentiality
I will treat everything you share in our sessions as confidential, except where disclosure is required by law (e.g., risk of harm to yourself or others, legal obligations). Sessions are not recorded.
5. Session Fees and Payment
- Standard Rate: £50 per hour
Payment is due at the time of booking or as otherwise agreed.
6. Cancellations and Refunds
- Cancellation Policy: Please provide at least 24 hours’ notice if you need to reschedule or cancel a session.
- Late Cancellation/No-Show: Cancellations with less than 24 hours’ notice may be charged in full at my discretion.
7. Limitation of Liability
Nothing in these terms excludes or limits my liability in ways that would be prohibited by English law.
To the fullest extent permitted by law, I disclaim all warranties, conditions, representations, or other terms that may otherwise apply to my website, online services, or any content provided - whether express or implied.
I will not be liable to you for any loss or damage, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising in connection with:
- Your use of, or inability to use, my website or online services; or
- Any reliance you place on information or free content provided on my website.
If you are using my services as a business or professional user, please note in particular that I am not liable for:
- Loss of profits, sales, business, or revenue
- Business interruption
- Loss of anticipated savings
- Loss of business opportunity, goodwill, or reputation
- Any indirect or consequential losses or damages
If you are a consumer using my website or online services, please note that I provide them solely for personal, non-commercial use. You agree not to use them for any commercial or business purposes, and I will have no liability to you for any loss of profit, business, interruption, or opportunity.
I am not responsible for any loss or damage caused by viruses, distributed denial-of-service attacks, or other harmful materials that may infect your computer equipment, software, data, or other property due to your use of my website or online services, or from downloading any content from them or any linked websites.
I also do not assume responsibility for the content of third-party websites linked from my website. Such links should not be interpreted as endorsement of those sites, and I will not be liable for any loss or damage that may arise from your use of them.
8. Uploading Content
If you upload or share any materials (e.g., written reflections, images) with me, you confirm that you have the necessary rights to do so and that such materials do not infringe any third-party rights.
9. Prohibited Uses
You agree not to use my website or services for any unlawful purposes, including but not limited to:
- Uploading or sharing harmful, offensive, or infringing content
- Attempting to gain unauthorized access to systems
- Engaging in conduct that could damage or impair my services
10. Suspension and Termination
I reserve the right to suspend or terminate sessions or online services at my discretion if you breach these terms or engage in harmful conduct.
11. Use of Cookies
My website may use cookies to improve your browsing experience. By using the site, you consent to my use of cookies in accordance with my privacy policy.
12. Intellectual Property Notice
All content on my website, including text, images, and other materials, is protected by intellectual property laws. You may not reproduce, distribute, or use this content without prior written consent.
13. Changes to These Terms
I may update these terms at any time. Updates will be posted on my website, and your continued use of my services will constitute your acceptance of any changes.
14. Contact
If you have questions about these terms or need clarification, please don’t hesitate to reach out directly.
By participating in a session, you acknowledge that you have read, understood, and agree to these terms.